24/7 Dispatch · Manhattan, Brooklyn, Queens & Long Island

Water-damaged basement being dried with a commercial dehumidifier and air mover

Water damage & property restoration

Basement, flood and leak damage cleaned up, dried and repaired

Water damage restoration for homes and light-commercial properties across Queens, Brooklyn, Manhattan and Long Island. Call dispatch at (516) 348-5145 — day or night — and get a written quote before any work begins.

  • 24/7 dispatch
  • Written quote first
  • Licensed NYC contractor

Why Gotham Home Services

Water damage restoration from Gotham Home Services Inc. covers basement restoration, water damage cleanup, flood cleanup, dehumidification, property damage repair, and roof leak repair in Queens, Brooklyn, Manhattan, and Long Island. Call (516) 348-5145 any hour for dispatch; a technician assesses the source and extent of the damage, takes moisture readings in affected materials, and provides a written quote before any work begins. The company holds New York City home improvement contractor license 2132513-DCWP and works on residential and light-commercial properties. Pricing is quote on request after inspection, and the drying and repair scope is confirmed in writing first.

What we handle

One crew for the whole water damage job

Water damage is one problem with several stages, and stopping halfway leaves the damage to come back. The work below is scoped together, quoted in writing, and completed by the same team.

Basement restoration

Extraction of standing water, removal of soaked materials where needed, structural drying, and repair of damaged finishes so the basement is dry and usable again.

Water damage cleanup

Assessment of where the water came from and how far it traveled, extraction, drying of floors, walls, and reachable contents, and repairs to what the water damaged.

Flood cleanup

After heavy rain, storm water, or a burst supply line: clearing debris, cleaning affected surfaces, drying the structure, and documenting what was found and what was done.

Dehumidification

Commercial-grade dehumidifiers and air movers placed from moisture readings, with follow-up checks until affected materials read dry before anything is closed up.

Property damage repair

Repair of drywall, flooring, trim, and finishes damaged by water, returning the space to its pre-damage condition with the scope agreed in the written quote.

Roof leak repair

Locating where water is entering, repairing the failed detail, and addressing the ceiling and wall damage the leak left behind inside the property.

Fast, clear process

How a water damage call works

01

Call dispatch

Reach a person at (516) 348-5145, 24 hours a day, 365 days a year.

02

On-site assessment

The technician finds the water source and takes moisture readings in the affected materials.

03

Written quote first

Extraction, drying, and repair scope is written down and approved before work begins.

04

Dry, repair, verify

Equipment runs until readings confirm dry, repairs are completed, and the result is walked through with you.

Looking for one stage in detail? See basement restoration, water damage cleanup, flood cleanup, dehumidification, property damage repair, or roof leak repair.

Areas covered

Where we respond to water damage

Queens

Basement and first-floor water damage in houses, two-family homes, and small apartment buildings.

Brooklyn

Flood cleanup and leak repair for brownstones, rowhouses, and mixed-use properties.

Manhattan

Water damage in apartments and light-commercial spaces, coordinated with building access rules.

Long Island

Basement flooding, roof leaks, and drying service across Nassau County communities.

Common questions

Before you call

How fast can you respond to water damage?

Dispatch is answered 24 hours a day, 365 days a year at (516) 348-5145. Actual response time depends on crew availability, your location, and property access, so call and dispatch will confirm what can be scheduled for your address.

Do you clean up a flooded basement?

Yes. Basement restoration covers assessing the water source, extracting standing water where conditions allow, removing water-damaged materials as needed, drying the space, and repairing the damaged finishes so the basement is usable again.

What does the dehumidification step involve?

Commercial dehumidifiers and air movers are placed according to moisture readings taken in floors, walls, and framing. The equipment runs until readings show the affected materials have reached acceptable moisture levels before surfaces are closed up.

Do you repair roof leaks?

The work includes locating the entry point and repairing the failed detail, along with the interior water damage it caused. The written quote states exactly which exterior and interior repairs are included; larger roofing replacement is scoped separately.

Do you provide documentation for an insurance claim?

You receive a written record of the findings, moisture readings, and a written quote for the proposed work. You can share that documentation with your insurer, but claim decisions rest with you and your carrier.

What does water damage restoration cost?

Quote on request. The extent of the intrusion, the materials affected, how long drying takes, and what finishes need repair all change the scope, which is why pricing follows the on-site inspection.

Dealing with water damage right now?

Call dispatch or send the details — a written quote comes before any work.

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