Damage assessment
The source is traced and moisture readings are taken in floors, walls and framing to map how far the water actually traveled.
Water damage cleanup
Water damage found, dried out and repaired
Water damage cleanup for homes and small businesses across Queens, Brooklyn, Manhattan and Long Island. Call dispatch at (516) 348-5145 — day or night — and get a written quote before any work begins.
- 24/7 dispatch
- Written quote first
- Licensed NYC contractor
Why Gotham Home Services
Water damage cleanup from Gotham Home Services Inc. covers assessment, extraction, drying, and repair for homes and light-commercial properties in Queens, Brooklyn, Manhattan, and Long Island. Call (516) 348-5145 any hour; a technician traces where the water traveled, takes moisture readings in floors, walls, and framing, and provides a written quote before any work begins. The company holds New York City home improvement contractor license 2132513-DCWP. Pricing is quote on request after the on-site inspection, and the full drying and repair scope is confirmed in writing before equipment or materials are committed to the job.
Emergency work
Emergency work when water is spreading
Call for active leaks, burst supply lines, overflowing fixtures, or water moving through ceilings, walls, and floors. Dispatch will confirm crew availability and property access, then explain the next safe step. Shut off the water only if you can do so safely; avoid wet electrical fixtures and contact emergency services or your utility when immediate safety is at risk.
- Active plumbing leaks and burst supply lines
- Water spreading through ceilings, walls, or floors
- Urgent extraction, moisture mapping, and drying
What the job covers
Every stage of water damage, handled by one crew
Water rarely stays where it starts. It wicks into walls, runs under floors, and shows up rooms away from the source. The stages below find the full extent, dry it, and repair it.
Extraction
Standing water and trapped moisture are extracted where conditions allow, so drying can begin before damage spreads further.
Drying
Commercial air movers and dehumidifiers run from the moisture readings until affected materials reach acceptable levels.
Cleaning affected surfaces
Surfaces the water touched are cleaned so the space is ready for repair, not just dry.
Damage repair
Drywall, flooring, trim and finishes damaged by the water are repaired or replaced per the agreed written scope.
Written documentation
You receive a written record of findings, moisture readings and the quoted scope — useful for your own records or an insurance claim.
Fast, clear process
How a water damage call works
01
Call dispatch
Reach a person at (516) 348-5145, 24 hours a day, 365 days a year.
02
Trace the water
The technician finds the source and maps how far the moisture spread.
03
Written quote first
Extraction, drying and repair scope is written down and approved before work begins.
04
Dry, repair, verify
Equipment runs until readings confirm dry, repairs are completed, and the result is walked through with you.
Related work: water damage restoration and all services.
Areas covered
Where we respond to water damage
Queens
Water damage in houses, two-family homes and small apartment buildings.
Brooklyn
Leak and water damage cleanup for brownstones, rowhouses and mixed-use properties.
Manhattan
Water damage in apartments and light-commercial spaces, coordinated with building access rules.
Long Island
Water damage assessment, drying and repair across Nassau County communities.
Common questions
Before you call
How fast can you respond to water damage?
Dispatch is answered 24 hours a day, 365 days a year at (516) 348-5145. Actual response time depends on crew availability, your location, and property access, so call and dispatch will confirm what can be scheduled for your address.
The leak stopped — do I still need cleanup?
Usually yes. Water that already entered walls, floors or framing keeps causing damage after the source stops. Moisture readings show whether materials are still wet and need drying.
Can you tell how far the water spread?
Yes. Moisture readings in floors, walls and framing map the full extent, including areas that look dry on the surface but are wet inside.
Do you provide documentation for an insurance claim?
You receive a written record of the findings, moisture readings, and a written quote for the proposed work. You can share that documentation with your insurer, but claim decisions rest with you and your carrier.
Do you repair the damage after drying?
Yes. Drywall, flooring, trim and finishes are repaired or replaced under the same written scope, so one crew handles the job from extraction to finish.
What does water damage cleanup cost?
Quote on request. The extent of the intrusion, the materials affected, how long drying takes, and what finishes need repair all change the scope, which is why pricing follows the on-site inspection.
Dealing with water damage right now?
Call dispatch or send the details — a written quote comes before any work.