AC repair
Diagnosis and repair for systems that are not cooling, leaking, cycling incorrectly or making unusual noise.
Dispatch · All 5 NYC Boroughs & Long Island
Residential HVAC
Gotham Home Services repairs home air conditioners, furnaces, heat pumps, mini splits and PTAC units in houses, apartments, co-ops and townhouses across New York City and Long Island. A technician finds the cause on site, explains your repair and replacement options, and gives a written quote before any approved work begins.
Why Gotham Home Services
Residential HVAC repair covers air conditioning, furnaces, heat pumps, ductwork and seasonal maintenance for homes and apartments. Every project is quote on request, and findings are reviewed with you before work proceeds.
Residential HVAC repair for air conditioning, heating and heat pumps, plus replacement and maintenance for New York City homes, apartments and townhouses.

What we handle
We start with the symptoms you have noticed, inspect the equipment and explain the recommended work before service begins.
Whether the concern is no cooling, weak airflow, a heating failure or aging equipment, the goal is a practical solution for your home.
Diagnosis and repair for systems that are not cooling, leaking, cycling incorrectly or making unusual noise.
Replacement cooling systems selected around your home, existing setup and comfort needs.
Repair, replacement and seasonal service for furnaces and forced-air heating systems.
Seasonal checks for heating and cooling equipment, filters, drains, controls and airflow.
Assessment and repair for airflow restrictions, damaged ducts and uneven temperatures.
Filtration and humidity options selected to work with your existing home system.
Practical guidance
Before hiring an HVAC contractor in New York City, ask what systems the company works on, whether the proposed technician is prepared for your equipment.
Read guidePre-war New York City apartments may accommodate six practical cooling or forced-air options depending on the building: an existing PTAC sleeve, a.
Read guideWhen an air conditioner is not cooling a New York City apartment, first confirm the thermostat is set to cooling below room temperature, check the filter,.
Read guideA ductless mini split installation in a New York City co-op commonly requires advance building review because the outdoor condenser, wall penetrations,.
Read guideConverting a Queens two-family home from an oil boiler to air-source heat pumps is usually planned unit by unit, with sizing, electrical capacity, and.
Read guideMost Astoria and Long Island City landlords allow a ductless mini-split in a rental only with written permission, because the installation adds a wall.
Read guideIn a Queens rental apartment, the building owner is generally responsible for providing heat during New York City's heat season, October 1 through May 31..
Read guideTypical service life of air conditioners, furnaces, boilers, heat pumps, mini splits and PTAC units, and what shortens it in NYC buildings.
Read guideNew York City's heat season runs October 1 to May 31. Required indoor temperatures by time of day and how to report no heat.
Read guideWhether modern cold-climate heat pumps heat New York City homes through winter, and what sizing and backup heat to consider.
Read guideBanging pipes and radiators that heat only halfway are common in older NYC homes. Here are the usual causes and what is safe to check before calling a pro.
Read guideWhat common Navien error codes such as E003, E004, E012 and E016 generally mean, what is safe to check, and when to stop and call a technician.
Read guideWhat a pre-season boiler tune-up usually covers in a New York City home, when to book it, and what to ask for in writing.
Read guideApproved field work
See project photos, service types, locations, and captions approved directly by Gotham Home Services.
Common questions
Yes. Call (516) 348-5145 for urgent home air conditioning and heating problems, and we give an arrival estimate when you call.
Central air conditioners, split systems, heat pumps, furnaces, ductless mini splits, PTAC units and in-unit radiators, plus the thermostats, ductwork and controls that serve them.
Common causes are a dirty filter or coil, a failed capacitor or fan motor, a refrigerant leak or a frozen coil. A technician tests each one and explains the fix.
Check the thermostat mode and batteries, the breaker and the filter, then call for service. Do not use a stove or oven for heat, and if you smell gas leave and call 911.
It depends on the failed part, the age and condition of the equipment, the refrigerant type and how often it has been repaired. We price both options in writing when the repair is major.
Most systems benefit from a check at least once a year, with cooling equipment inspected in spring and heating equipment in fall.
Yes. We follow building access rules, provide insurance paperwork where required and coordinate elevator or access reservations.
Pricing is quote on request. A technician diagnoses the problem and gives a written quote before approved work begins.
Tell dispatch what you need and request a quote.
Why it matters
Small faults grow into large ones when a system keeps running while damaged. Fixing a problem early protects your comfort and your budget.
A weak capacitor or clogged drain is a small repair; ignored, it can damage a compressor or flood a ceiling.
Clean coils, correct airflow and healthy components help equipment work efficiently.
Furnace faults such as cracked heat exchangers or blocked flues need professional inspection.
Regular care and timely repairs extend the life of air conditioners, furnaces and heat pumps.
Fixing airflow, sizing and control problems ends hot rooms, cold rooms and noisy operation.
You get repair and replacement options in writing so the choice is yours.
Common problems
Capacitors, contactors, fan motors, dirty coils, refrigerant leaks and thermostat faults.
Airflow restrictions, low refrigerant and clogged condensate drains.
Igniters, flame sensors, blowers, limit switches, heat pump defrost faults and control boards.
Systems that start and stop repeatedly because of airflow, sensor or sizing problems.
Blocked filters, damaged ducts, failing blowers and balancing problems.
Worn bearings, loose parts, burning smells and electrical faults that need prompt attention.
Why choose us
Gotham Home Services Inc. holds NYC home improvement contractor license 2132513-DCWP.
A technician diagnoses on site and quotes in writing before approved work begins.
You hear what failed, why, and what each option involves.
Brownstones, co-ops, two-family houses and apartments each have access and approval quirks we plan for.
Manhattan, Brooklyn, Queens, the Bronx, Staten Island and Nassau and Suffolk counties.
One company from the first service call to seasonal care.
Get preliminary guidance before requesting service. This does not replace an on-site diagnosis.
Last updated by the Gotham Home Services team.