Water extraction
Standing water is pumped and extracted where conditions allow, so drying can start before moisture spreads further into walls and flooring.
Basement restoration
Flooded basement dried out and put back together
Basement restoration for homes and small buildings across Queens, Brooklyn, Manhattan and Long Island. Call dispatch at (516) 348-5145 — day or night — and get a written quote before any work begins.
- 24/7 dispatch
- Written quote first
- Licensed NYC contractor
Why Gotham Home Services
Basement restoration from Gotham Home Services Inc. returns a flooded or water-damaged basement to a dry, usable condition in Queens, Brooklyn, Manhattan, and Long Island. Call (516) 348-5145 any hour; a technician finds where the water entered, extracts standing water where conditions allow, removes soaked materials as needed, and dries floors, walls, and framing with commercial equipment. The company holds New York City home improvement contractor license 2132513-DCWP and works on houses, two-family homes, and light-commercial properties. Pricing is quote on request after the on-site assessment, and the full scope is confirmed in writing first.
Emergency work
Emergency help for an actively flooding basement
Call when water is still entering, standing water is rising, or finished basement materials are becoming saturated. Dispatch will confirm crew availability, access, and the next safe step for your property. If water is near electrical panels, outlets, or equipment, stay clear and contact emergency services or your utility when immediate safety is at risk.
- Active basement flooding or standing water
- Burst lines, failed drains, or storm-water entry
- Urgent extraction, moisture checks, and drying
What the job covers
From standing water to a finished basement again
A basement flood is rarely one repair. Water has to come out, the structure has to dry, and the finishes have to be rebuilt — in that order. The stages below are scoped together and quoted in writing.
Damaged material removal
Soaked drywall, insulation, flooring and trim that cannot be saved are removed and disposed of, so only sound material is dried and rebuilt.
Structural drying
Air movers and dehumidifiers run from moisture readings taken in floors, walls and framing until the materials read dry — not just until they look dry.
Moisture verification
Follow-up readings confirm the structure has reached acceptable moisture levels before anything is closed up or refinished.
Finish repair
Drywall, flooring, trim and paint are repaired or replaced to return the basement to its pre-damage condition, per the agreed written scope.
Source check
The entry point — a failed drain, foundation seepage, a burst line — is identified so the repair addresses why the basement flooded, not only what it flooded.
Fast, clear process
How a basement restoration call works
01
Call dispatch
Reach a person at (516) 348-5145, 24 hours a day, 365 days a year.
02
Assess the basement
The technician finds the water source and takes moisture readings in affected materials.
03
Written quote first
Extraction, drying and repair scope is written down and approved before work begins.
04
Dry, rebuild, verify
Equipment runs until readings confirm dry, finishes are rebuilt, and the result is walked through with you.
Related work: water damage restoration and all services.
Areas covered
Where we restore basements
Queens
Basements in houses and two-family homes, from storm water to burst supply lines.
Brooklyn
Garden-level and cellar restoration in brownstones, rowhouses and mixed-use buildings.
Manhattan
Below-grade spaces in small buildings, coordinated with building access rules.
Long Island
Basement flooding and drying service across Nassau County communities.
Common questions
Before you call
How fast can you get to a flooded basement?
Dispatch is answered 24 hours a day, 365 days a year at (516) 348-5145. Actual response time depends on crew availability, your location, and property access, so call and dispatch will confirm what can be scheduled for your address.
Can a finished basement be saved after a flood?
Often, yes — if drying starts promptly. Materials that stayed wet too long, or that cannot be dried in place, are removed and replaced. The on-site assessment determines what can be saved before anything is torn out.
Do you find where the water came from?
Yes. The assessment identifies the entry point — seepage, a failed drain, a burst line — so the repair plan addresses the source, not just the damage it left behind.
Will you provide documentation for my insurance claim?
You receive a written record of the findings, moisture readings, and a written quote for the proposed work. You can share that documentation with your insurer, but claim decisions rest with you and your carrier.
How long does basement drying take?
It depends on how much water entered, what materials are affected, and how long they were wet. Equipment runs until moisture readings confirm the structure is dry, and you are told the expected timeline after the assessment.
What does basement restoration cost?
Quote on request. The volume of water, the materials affected, drying time, and the finishes that need rebuilding all change the scope, which is why pricing follows the on-site inspection.
Basement under water right now?
Call dispatch or send the details — a written quote comes before any work.