Dispatch · All 5 NYC Boroughs & Long Island

Heat pump conversions · NYC & Long Island

Heat pump conversions in NYC, with the rebate paperwork explained

Heating season is here. Find out which clean-heat programme fits your building before you commit.

Technician checking a heat pump outdoor unit beside a Brooklyn brownstone in winter

Short answer

Heat pump conversions in New York City can qualify for state and utility clean-heat incentives, but which programme applies depends on your building type and your utility. One- to four-unit homes and buildings with five or more residential units are handled differently, and Long Island is served by PSEG Long Island rather than Con Edison. Gotham Home Services Inc. (NYC DCWP licence 2132513-DCWP) sizes the system, explains the paperwork and links you to the official programme pages; we do not quote incentive amounts because the programmes set and change them.

Who qualifies: house, co-op or larger building?

Incentive programmes sort buildings into different tracks. Use this as a starting point, then confirm on the official page for your utility.

BuildingProgramme trackWhat to know
1–4 family houseResidential programme trackUsually the simplest route. Each apartment is sized on its own, and the incentive rules are set by the state and utility programmes.
Co-op or condo apartmentDepends on the building and your utility accountBoard approval and the building's electrical and outdoor-equipment rules come first. Confirm with the programme which track your unit falls under.
5+ unit buildingSeparate multifamily trackAs of 2026 the programmes treat larger buildings separately from small homes, with different paperwork and requirements.
Pre-war New York living room with a cast-iron steam radiator beside a wall-mounted heat pump indoor unit

Steam radiator to heat pump: what changes

Most older NYC homes heat with steam or hot-water radiators. A conversion usually adds ductless or ducted heat pump equipment room by room, and the radiators can stay as backup or come out once the new system is proven.

What decides the scope: room-by-room heating load, insulation and windows, electrical panel capacity, and where an outdoor unit or through-wall equipment can legally and practically go. Cost follows those factors, so we price after a site visit rather than from a rule of thumb.

Related: radiator heat service, ductless mini-splits.

Co-op and condo: board approval first

In a co-op or condo the board usually decides before any programme paperwork matters. Expect questions about equipment location, noise, electrical load, insurance and licences.

Bring a written scope, equipment specification sheets and our contractor licence (NYC DCWP 2132513-DCWP, which you can check on the official DCWP search). Our co-op approval guide walks through what boards ask for.

Co-op board members reviewing a heat pump installation plan with a contractor
Heat pump outdoor unit beside the garage of a Long Island home

Long Island: PSEG Long Island, not Con Edison

If your electric account is with PSEG Long Island, the Con Edison incentives do not apply to you. The state programme may still be relevant, and PSEG Long Island runs its own heat pump offers. Check your utility account first.

We service Long Island from our Roosevelt office and can tell you which equipment requirements to expect. See HVAC service on Long Island.

How the process works

1. Eligibility check

Tell us the borough, building type and current heat source. We tell you which programme page to check for your utility and what equipment requirements to expect.

2. Site visit and sizing

We measure room loads, check electrical capacity and agree indoor and outdoor equipment locations. Incentive programmes often have equipment requirements, so we note them in the quote.

3. Written quote and paperwork

The quote states the scope, electrical work and any building approval needed. Before anything is scheduled we confirm which programme paperwork applies and who submits it.

4. Installation and close-out

We install and commission the system, then provide the invoice, model and serial details the programme asks for. Keep every document; programmes can check them.

Check the current amounts yourself

Incentive amounts and rules change, and sources disagree, so we link the official pages instead of quoting figures. Last reviewed 2 November 2026.

Check my rebate eligibility

In the project details, tell us your borough, building type (house, 2–4 family, co-op or condo, 5+ units) and current heat source (steam radiator, oil, gas boiler).

Your preferred slot is a request. Dispatch will confirm availability by your selected contact method.

Emergency? Call (516) 348-5145 for dispatch.

Heat pump rebate questions

How much is the Con Edison or NYS Clean Heat rebate?

Amounts depend on the programme, the equipment and the building, and they change. Third-party sites disagree, so check cleanheat.ny.gov and the Con Edison incentives page for the current figure at your address instead of relying on a number quoted on a contractor page.

Do I qualify if I live in a co-op or condo?

Often, but the building matters. The board usually has to approve outdoor or through-wall equipment, and the programme decides which track your unit falls under. Our co-op guide lists what boards typically ask for.

Is a 5+ unit building treated differently?

Yes. As of early 2026 residential rebates cover 1–4 unit homes, while buildings with five or more residential units follow a separate multifamily track. Check the official programme page for the current rules.

I'm on Long Island. Does Con Edison apply?

No. Long Island is served by PSEG Long Island, which has its own heat pump incentives. We service Long Island and can point you to the right programme for your utility account.

Can a heat pump replace a steam radiator system?

Sometimes. Steam radiators are usually replaced or supplemented room by room with ductless or ducted heat pumps. Whether that works depends on insulation, electrical capacity and how many rooms you heat.

Does Gotham Home Services submit the rebate paperwork?

We explain the paperwork and supply the installation documents programmes ask for. Whether a contractor must be a registered participant depends on the programme, so we confirm this in writing before you sign.

How long does a conversion take?

Installation is usually a few days to a couple of weeks depending on the number of zones and any electrical upgrade. Co-op approval and programme paperwork can add time before work starts.

Related: heat pump conversion service, our licence details, request a quote.

Last updated by the Gotham Home Services team.

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